Are shipping and returns free?  

We know that you’re going to love what you buy. In fact, we're so confident, that we cover all of the shipping costs! We offer free shipping and returns anywhere in Canada. If for some reason you want to return an item, please contact us at support@european.ca for a free return shipping label. 

Do you ship internationally?

Right now we are a truly Canadian company, shipping only within Canada. 

What is your warranty for watches and jewellery?  

We are an authorized dealer of all of the brands that we carry. Our timepieces come with a manufacturer warranty and our own European products come with a 1 year warranty against any manufacturing defects. In the rare event that you notice an issue with your jewellery or timepiece, we'll make sure you're looked after asap. We want to make sure you absolutely love your purchase, so we are here to assist if you have any issues at all!
 

How do I get an appraisal? 

Just ask! Upon request, all of our jewellery items come with a free appraisal that can be used for insurance purposes. 

Do you offer payment plans? 

We understand that buying a luxury timepiece and jewellery is a big purchase. We offer select monthly payment plans that you can apply for when clicking on the item you are interested in. 

If we have not answered your questions just send us a message below and we'll get back to you asap!