Rado Captain Cook Automatic

Shipping Policy

All prices herein are expressed in Canadian currency.

• We ship express. Shipping may take between 2-5 business days after fulfillment, remote areas may require an additional 1–2 days.*
• Shipping is free of charge for orders shipping within Canada.

Please note that there may be an additional delay for orders that require a merchandise transfer from one of our stores. Please allow an additional 5-7 business days for engraved items to be shipped. Special order requests may take longer to process. *

Note: Due to a high volume of orders, there may be additional delays during promotional or sale periods.

*Orders must pass verification and must be shipped to a single address. European Boutique is not responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as severe weather, natural disasters, strikes, etc. Orders will be shipped by FedEx and require signature. Please allow up to 14 business days for shipments to remote locations. European Boutique does not ship to P.O. boxes. Special orders, engravings, and orders that require merchandise transfers are not within the delivery guarantee.

Return Policy

All purchases are non-refundable.

An exchange can be accepted within 14 days from the date of purchase and must be accompanied by the original sales receipt. All exchanges must be unworn, undamaged, include original packaging and any accompanying collateral. Merchandise that is customized or watch straps that have been cut or adjusted are final sale.

Gift receipt: exchange only in accordance with the policy period.